Complaints Procedure
Hopefully, we will get things right every time. If we have got something wrong, we aim to put it right. In the event you wish to make a complaint, please contact Amy Smith, Managing Director using one of the following methods:
Write to us at:
Amy Smith
Managing Director
AS Financial Solutions
4th Floor
14 Museum Place
City Centre
Cardiff
CF10 3BHX
Email Us:
Amy Smith
Managing Director
amy@asfinancial.co.uk
Financial Ombudsman:
You can also contact the Financial Ombudsman to make a complaint.
From the time you make a complaint, AS Financial Solutions has 8 weeks to deal with your complaint, as per industry regulation.